Warranty Request

As a Certified Professional Home Builder, a program dedicated to connecting homebuyers with certified builders committed to the highest levels of professionalism, customer service and homeowner satisfaction, Windsong believes in building you the best possible home in a community filled with enjoyment and lasting relationships.

Building homes since 2003, Windsong takes pride in building homes and understanding the unique needs and desires of our homebuyers. Our knowledgeable and friendly warranty team is here to help guide you through the process and help take care of repairs that may arise during the first year of ownership.

PEACE OF MIND:EXCEPTIONAL QUALITY AND RELIABLE WARRANTY

  • Preconstruction Meeting with Your Community Builder & Sales to Review Your Home Details and the Homebuilding Process
  • Home Milestone Updates on Your Personalized Webpage Throughout Homebuilding Process
  • Homebuyer Orientation Prior to Drywall with Builder & Sales
  • Homebuyer Quality Home Orientation at Certificate of Occupancy
  • Home Acceptance at Day of Closing
  • Emergency Contacts Provided for After-Hours Emergency Services
  • 45 Day Post Closing Warranty Walk-Through
  • 11 Month Post Closing Warranty Walk-Through
  • Homeowner Handbook with Home & Community Information
  • Termite Warranty – Repair & Treatment

Online Warranty requests are for Windsong homes that have closed within the last 12 months. For homes outside that time frame, please call 678-666-2901.

For emergency items after business hours or on weekends or holidays, contact the trade or appropriate utility company directly. Contact numbers are located on the sticker on your breaker panel.

SUBMIT A WARRANTY REQUEST

Need to submit a warranty request on your new home? Please select your community from the dropdown list below.