Meet the Team

Mary Ruiz

Customer Experience Specialist

Mary Ruiz, a Customer Experience Specialist at Windsong Properties, brings a wealth of experience from diverse fields including real estate, marketing, recruiting and entrepreneurship. Her passion for delivering results and building strong relationships aligns perfectly with Windsong’s commitment to exceptional customer service.

Attracted by Windsong's welcoming environment and the opportunity to forge meaningful connections with colleagues and clients, Mary is dedicated to enhancing the customer experience from initial contact through post-purchase support. Her primary goal is to ensure every client feels valued and well-cared for throughout their journey.

Mary serves as the "bookends" of the customer experience, developing relationships with future homeowners before transitioning them to the sales team. She remains involved post-purchase, assisting clients with their HOA needs and ensuring a seamless experience from start to finish.

Outside of work, Mary is known for her positive, friendly and genuine nature. A wife and mother of three with parents living nearby, she maintains a family-oriented lifestyle and enjoys staying active through swimming, walking and hiking. Mary takes pride in the fact that her personal values and approach to life align closely with what she can offer Windsong’s clients.